We offer Service Plans that guarantee you quarterly help and service from us. You can choose between different Service Plans at a fixed price with the specified number of hours and divide between accounting and technical support from us. Unused hours one quarter are rolled over to the next quarter for use if within the same contract period and calendar year for the contract. Settlement is made at the end of the license period and 31.12. When using more hours in addition to the service package, an hourly rate per hour is normally invoiced.